Roller Shutter Door Service Contracts and Maintenance in Cape Town

A maintenance contract does something specific in Cape Town that it does not do inland: it catches corrosion while it is still on the surface. Salt works from the outside in and from inside components outward, and the difference between a serviced coastal door and an unserviced one is measured in years rather than months.

What a roller shutter door service includes

• Curtain and slat inspection for impact damage, corrosion and edge wear.
• Guide cleaning and lubrication, including flushing salt and sand out of the channels.
• Tension and balance check against the door mass.
• Barrel, bearing and shaft inspection.
• Motor, gearbox, panel and limit check with the manual override operated.
• Safety edge and photocell test under load.
• Fixings and structural check where the guides meet the building.

Washing salt off is part of the service

It sounds trivial and it is not. Salt deposits on a curtain and in the guides hold moisture against the metal continuously, and rinsing them off at each visit slows corrosion measurably. On properties close to the surf we build that into the schedule rather than treating it as optional.

Service contracts for Cape Town businesses

We run contracts across the industrial belts at Epping, Montague Gardens, Killarney Gardens, Airport Industria and Blackheath, port, cold store and harbour buildings, and the retail at the V and A Waterfront, Canal Walk, Cavendish and Tyger Valley. Contracts are priced per door per visit with a reduced rate on multi-door sites, and every visit produces a written condition report.

Body corporate contracts in apartment buildings

Basement and access doors in the City Bowl, Sea Point, Green Point and Century City are shared equipment that everyone uses and nobody owns, which means faults get reported late. We contract to the body corporate, report per door, and keep a record the trustees can present at an AGM and hand to an insurer.

How often a door should be serviced

Inland doors once or twice a year on use. Coastal doors twice a year as a minimum and quarterly within a few hundred metres of surf, because the interval is set by the environment rather than the mechanism. Fire shutters six-monthly regardless.

After a big wind

A hard south easter is worth a check even outside the schedule. Fixings work loose, guides get sprung and curtains take a set. Contract customers get that check without a call-out charge.

Priority response for contract sites

Contract customers go to the front of the queue on breakdowns and get labour at the contract rate rather than call-out rate.

What a service contract costs in Cape Town

Priced on door count, door type, exposure and visit frequency. We will quote a single service first if you would rather see the standard of work before committing.